To ensure all feedback is properly documented, we require that all customer feedback be submitted in writing. Unfortunately, we are unable to discuss feedback, whether positive or negative, over the phone.

Our Guest Relations and Customer Service Manager, Alice Green, is available to assist you. You can make contact directly via email at alice.green@diggerland.com. Please ensure you include details such as the park visited and your online booking reference number / copy of your receipt.

Alternatively, you may fill out the feedback form below, which will be automatically sent to Alice Green for review.

Please allow up to 10 working days for all feedback to be reviewed.

Click here to view our Complaints Policy