How much does a visit to Diggerland cost?

Please visit the tickets and prices page here.

What are your open times?

Please view Diggerland’s open times for all parks here.

Can I change my visit date?

Once online tickets are purchased they are non-refundable and non-transferable. We are also unable to part refund should you book too many tickets, wrong ticket type or some of your group do not visit on the day.
Under extenuating circumstances and at management discretion we may move a booking. For this an admin fee would apply.

Can I go out and come back later in the same day?

If you wish to leave Diggerland and return the same day, at no extra charge, please have your hand stamped in the Goodie Store or keep hold of your receipt.

Failure to obtain a hand stamp or keep hold of your receipt in order to present for re-admission will result in you not being re-admitted.

Refunds or exchanges are not possible in the event of poor weather or attraction closure.

How old do children need to be to enter Diggerland alone?

Minimum age for unaccompanied children is 13 years
Minimum age to accompany a younger child is 16 years

Are there concessions for Home Educated Children?

There are no concessions for Home Educated Children, as our Diggerland parks are closed during term time to the general public. Tickets can be purchased online to visit on weekends and during school holidays. The online rates are discounted against the pay on the day admission rates.

Alternatively, there are special rates available for group bookings. Exclusive group visits can be booked for term times. See further details here – Group Visits.

Do you offer discounts for Military personnel? 

British Forces personnel are able to receive a discounted rate into our Diggerland parks, against the pay on the day rates. You will not be able to use this discount against online bookings. Further information can be found at https://britishforcesdiscounts.co.uk/

What does the general entry admission price include?

The general entry admission price covers all of the main Diggerland rides & drives. Optional extras include the dodgems, quad-bikes and superdigs, which are charged at £1 per go. We accept both cash and card payments. Please bring spare change to enjoy the coin operated rides.

Are there time slots to enter Diggerland?

No, once you purchase tickets you are welcome to turn up anytime from 10am when we open. This is also noted on your booking confirmation email. 

Can I attend as a single adult with more than one child?

All single adults are more than welcome to visit Diggerland with more than one child, however please be aware if they are under the recommended height restriction they will need to be accompanied by an adult, which may leave a child waiting alone.
Please see our rides and drives page for more details.

I am pregnant, do I have to pay & can I enjoy the rides?

The majority of our rides and attractions are very gentle as we have young children enjoying, riding and operating them, so these should be fine. We would suggest having a look at our ride page prior to visiting, each ride (when you click on one) has more information and a short video.

We would recommend probably not going on the Spindizzy, Groundshuttle, JCB 3CX ride/drive or Dodgems. Please note unfortunately as all our rides & attractions are included in the entrance price and it is not a pay per ride attraction park, all members who are attending the park are required to purchase an entrance ticket. We also cannot provide discounts for pregnant women.

Please bear in mind, some younger children may be required to sit on an adults lap, which may prove difficult for children accompanied by pregnant visitors only.

Do you do NHS discount?

NHS staff are able to receive a discounted rate into our Diggerland parks, against the pay on the day rates. You will not be able to use this discount against online bookings. Further information can be found at https://www.healthstaffdiscounts.co.uk/

Where is Diggerland and what’s the address?

We have four Diggerland theme parks, located in Kent, Devon, Durham and Yorkshire.

Diggerland Kent Park:
Roman Way
Medway Valley Leisure Park
Strood
Kent
ME2 2NU

Diggerland Devon Park:
Verbeer Manor
Cullompton
Devon
EX15 2PE

Diggerland Durham Park:
Langley Park
County Durham
DH7 9TT

(Some satnavs seem to have trouble with this. If need be, enter “Front Street” Langley Park as the address. Diggerland is located on Riverside Industrial Estate, just off Front Street). By the time you are close to it, you will already start to see the brown and white tourist attraction signs on the nearby roads.

Diggerland Yorkshire Park:
Willowbridge Lane
Whitwood
Castleford
West Yorkshire
WF10 5NW

When will the new Diggerland Worcestershire park open?

Unfortunately the planned Diggerland at The Valley in Evesham will not be going ahead.
Currently we are looking at a number of other possible sites in the Worcestershire area. Once we have more information we will notify all members of the public via the Diggerland website, social media, ENewsletter (if subscribed) and the press. To sign up to receive the latest news from Diggerland, please do so here.

How much is the car park?

The car park is free of charge to use for Diggerland customers.

Does Diggerland provide charging points for electric/hybrid cars?

EV charging points are available at all 4 Diggerland UK theme parks. We use Tesla Destination Chargers, up to 11kW. The chargers are free for paying Diggerland visitors or customers of EVision Electric Vehicles.

However, for those who are not visiting Diggerland and are not an EVision customer, you can plug in and charge for a flat fee of £5. The fee will cover for a time period up to two hours.

Diggerland do not provide adapters for other electric vehicles, however patrons of Diggerland may bring their own adapter to charge other brands of electric vehicles.

We cannot guarantee a charger will be available at the time you visit and this cannot be prebooked. We would recommend visiting the ZapMap website or mobile app to check live information and availability. The chargers are available to use only during Diggerland opening times – see here for more information.  

You can hire an electric vehicle by the day, week, month or longer from our partner company EVision Electric Vehicles and pick it up from one of our Diggerland locations. For a full list of vehicles on fleet and prices, please click here. All vehicles come with a free tank of ‘fuel’, however do not have to be returned fully charged.

To better plan your visit when driving electric, find your nearest public charging point using ZapMap or Autotrader.

Are there price concessions for disabled visitors?

Please click to view our tickets & prices.

Do you provide queue jump passes?

Diggerland does not provide queue jump passes. Our queues typically are no longer than 40 minutes per ride on busy day due to having over 100 machines and 20 different rides and drives. Please note queue jumping is strictly prohibited.

What facilities do you have for disabled visitors?

Please click here for more information about disability access in Diggerland.

Are Guide Dogs Allowed?

• Only dogs that are registered guide dogs or assistance dogs may enter Diggerland.
• Guide dogs or assistance dogs should be kept on leads at all times and must not be left unsupervised at any time.
• Guide / assistance dogs must be recognisable by the harness or organisation specific coat. An ID tag must be on the dogs collar or lead slip they wear.
• Paperwork as proof that your dog is a guide / assistance dog may be asked for and as such should be ready to show upon arrival.

Is there somewhere to eat?

Our four Diggerland UK Theme Parks each have a food outlet, which provides a great selection of hot and cold refreshments.

Can we bring a picnic?

You may bring a picnic to Diggerland, which can be eaten in an allocated restricted area. All our locations have picnic benches in the grounds but none of them have any covered areas where you can eat a picnic. Visitors may not take their own meals into the restaurant areas to eat.
For safety reasons, we ask visitors not to bring glass bottles into Diggerland.

What are the height restrictions?

To see the height restrictions applicable to individual rides please click here.
On most rides, the minimum requirement for height is 100cm (measured with shoes on). Ticket prices apply for children over 100cm (measured with shoes on).

Any child under 100cm is admitted free of charge (measured with shoes on).
100cm is equivalent to 1 metre, 39.4 inches or 3 feet and 2 inches.
Each child around the 100cm mark will be measured at Diggerland on arrival (measured with shoes on)

How old do you have to be to drive the diggers?

You can enjoy different rides and drives at the Diggerland park depending on height as oppose to age. You can view our Ride Height Chart to see what you or members of your party can go on.

What if the weather is bad?

Diggerland is predominantly an outdoor attraction with all the digger rides and drives situated out in the open air. Some rides and attractions may close in the event of high winds, thunder or lightning, if the Park Manager decides that such action is required.
In the event of rain we do have indoor play areas for younger children, which are included in the entry price. Umbrellas and rain wear may be purchased from the Goodie Store.
Diggerland regrets that refunds will not be issued due to inclement weather. If you come prepared for the weather you will still have a great day!

What should I wear?

Diggerland is a family attraction and we ask that you wear appropriate clothing whilst in the theme park. Any guest deemed by the Park Manager to be wearing inappropriate clothing may be asked to change clothes or to leave Diggerland.
Most activities involve riding or driving real construction machinery, and we would strongly advise against wearing flip-flops or similar footwear as they do not afford much protection to your feet. Customers should be aware that access will be denied to certain machinery if appropriate closed in footwear is not worn. Suitable footwear includes closed in footwear such as trainers, flat shoes, flat boots or wellies. High heels must not be worn on any machinery.
Virtually all activities take place outdoors.
In wet weather there is a chance that you may get a little muddy, so bringing a change of footwear for the journey home is a good idea.

Can I bring a dog with me?

Diggerland does not allow entry of dogs to our sites, with the exception of Guide Dogs and Assistance Dogs. Our Diggerland parks reserve the right to request the appropriate proof of certification or training. Please ensure you have this available to present. 

This is for the safety of other visitors, as well as your pet. We also ask that you do not leave your dog or any other animal in your vehicle, as the Diggerland car parks are not shaded and animals can very quickly become distressed. To view details of kennels local to our Diggerland parks, please click here.

• Only dogs that are registered guide dogs or assistance dogs may enter Diggerland.
• Guide dogs or assistance dogs should be kept on leads at all times and must not be left unsupervised at any time.
• Guide / assistance dogs must be recognisable by the harness or organisation specific coat. An ID tag must be on the dogs collar or lead slip they wear.
• Paperwork as proof that your dog is a guide / assistance dog may be asked for and as such should be ready to show upon arrival.

Do you have baby changing/bottle warming/breastfeeding facilities?

Each park provides most if not all of these facilities. A break down of the facilities that each park provides is listed below:

Durham Park:
Baby Changing – Yes in the disabled toilet.
Breast Feeding – Yes, breast feeding is welcomed at the Durham park. There is not anywhere specific however mothers may use the children’s play area or the Baby Changing area for privacy.
Bottle Warming – Yes, please request within the Dig Inn cafe.

Kent Park:
Baby Changing – Yes in the disabled toilet.
Breast Feeding – Yes, breast feeding is welcomed at the Kent park. There is not anywhere specific however mothers may use the children’s play area or the Baby Changing area for privacy.
Bottle Warming – Yes, please request within the Dig Inn cafe.

Yorkshire Park:
Baby Changing – Yes.
Breast Feeding – Yes, breast feeding is welcomed at the Yorkshire park. Private rooms are available for this purpose, please ask a member of staff for assistance.
Bottle Warming – Unfortunately the Yorkshire park are unable to provide this service.

Devon Park:
Baby Changing – Yes
Breast Feeding  – Yes breast feeding is welcomed at the Diggerland Devon park. There is not anywhere specific however mothers may use the children’s play area or the Baby Changing area for privacy.
Bottle Warming – Yes, please request within the Dig Inn cafe.

What is the policy regarding smoking / vaping?

Diggerland is a venue for families and young children. We have set up a designated smoking& vaping area at each park, AWAY from the rides and drives. This is the ONLY area in Diggerland where smoking & vaping is allowed.

Smoking and vaping is NOT allowed in any of the other outdoor spaces, or whilst queuing for rides and drives, or in the restaurant or shops.Cigarettes, tobacco and e-cigarettes are not sold on-site.

Please ask a member of staff where the designated smoking & vaping areas are located. Diggerland reserves the right to remove anyone from the queue for rides/drives who is smoking or vaping.

Do you accept payment by credit/debit card?

We accept all the following cards at the admissions tills and in the Goodie Store:
Visa
Visa Debit
MasterCard
Delta
Visa Electron

Our food area at Yorkshire accepts card payments with a minimum spend of £5.

Our food area at Durham can accept card payments, but with a minimum card spend of £10, unless the customer uses contactless which does not have a minimum spend.

Those at Kent do have card payment machines.

Does Diggerland offer ATM/Cash Machines?

We have an ATM/Cash Machines at our Diggerland Yorkshire park (fees apply). Unfortunately we do not have cash machines at any other location.

Why haven’t I received an email confirmation for my online booking?

Our email confirmations are sent automatically after a successful booking. Before making contact with us, please check your spam/junk folder as our emails may end up in there, this often occurs with Hotmail and Outlook email accounts.

How do I leave feedback or make a complaint?

You can leave feedback by clicking here.