Why We Don’t Offer Fast Track or Preferential Queuing at Diggerland
At Diggerland, the safety and enjoyment of all our visitors are our top priorities. Due to the nature of our attractions, which involve real machinery and limited access points, we operate with a single queue system for all visitors. This approach is essential to ensure everyone’s safety and to manage the use of our equipment effectively.
While we understand that queuing can be challenging for some guests, particularly those with special needs, the unique setup of our park means that a fast-track system is not feasible. The machinery used in our attractions has limited space, and multiple access points could compromise both safety and the overall experience.
Generally, guests at Diggerland are able to access rides straight away, with very little queuing involved. Even on busier days, queue times at our Diggerland UK parks are still considerably less than the national average for UK theme parks. Typically, our queues take no more than 20 minutes, even during peak times like half-term. While it is very rare, wait times can occasionally reach up to 40 minutes, but this happens infrequently and is still significantly shorter compared to many other UK theme parks and visitor attractions.
To help make the waiting experience more comfortable, we have ensured that benches are plentiful around the park, offering a place to rest while waiting.
We genuinely appreciate your understanding and are continuously exploring ways to improve accessibility and inclusivity at Diggerland.