Coronavirus (COVID-19)

Hi All,

At Diggerland we want to keep all our visitors and staff safe.
 

Visitors are respectfully reminded that although legal coronavirus (COVID-19) restrictions have been lifted, the virus has not gone away. Please exercise caution during your visit to Diggerland and maintain a sensible distance from people you don’t know. Although face coverings are not mandatory you may choose to wear one on any of our rides and we leave this to the discretion of our visitors.

Please wash your hands or sanitise regularly throughout your visit.

All outdoor activities will be available.

Indoors

The indoor play areas at Diggerland Kent, Devon, Durham and Yorkshire are open. Please note we may have to put in place coronavirus restrictions at short notice, should the situation quickly change. This includes limited numbers on play equipment & hand sanitising. 

We aim to have as much indoor seating available in the Dig Inn cafes as possible, however we ask that visitors try to remain a sensible distance away from other guests. There are also plenty of outside seating areas. Picnics are also welcome. We accept both cash and card payments. For more information click here.

Duggy, Dotty and the Diggerland team look forward to welcoming you to Diggerland!

Unfortunately we are not able to accept or provide any discount codes or special offers including Blue Peter Badges, NHS & Special Forces. We are very sorry for any inconvenience caused.

We are so grateful for your continued support at this time and thank you for bearing with us.

The Diggerland Team.

We advise you pre-book your tickets online in advance to guarantee your entry and to secure a discounted rate. Note: tickets cannot be pre-booked on the same day of your visit.

Unfortunately, we are unable to accept any discounts / special offers. This includes Blue Peter badges & NHS discount. We are sorry for any inconvenience this may cause.

If you have a Diggerland leaflet, we will be accepting these until the end of 2022, please present your Diggerland leaflet on arrival. The discount will be taken off the pay on the day rate.

FAQS

What health and safety measures are in place at Diggerland?

We have the following health and safety measures in place:

  • We recommend guests maintain social distancing.
  • The indoor play areas and Little Tikes areas all parks are now open with safety measures in place, including limited numbers & hand sanitising.
  • We suggest going on rides in your family groups, this will help maximise our ride availability.
  • All Diggerland parks will be cleaned every day including any touch points and machines. We do suggest customers also bring hand sanitiser as well.
NHS Track & Trace

We suggest that anyone over the age of 16 entering the park provides their contact details for NHS track and trace. However, it is not essential as it is no longer a legal requirement.  Guests can scan the QR code on arrival in admissions or fill in a form.

Will I need to wear a Face Mask?

Visitors are welcome to wear a face covering at our parks. However, this is not a requirement. 

Will all rides be open?

All of our rides & drives are open as normal.

Will I be able to turn up on the day and pay?

We advise booking tickets online to benefit from a discounted rate against the pay on the day rate. 

You may be able to purchase tickets on the day providing there is availability, please call in advance to check. We accept both cash and card payments.

Will you accept any discount codes?

Unfortunately we are not able to accept or provide any discount codes or special offers, including Blue Peter Badges, NHS & Special Forces.

We are very sorry for any inconvenience caused. We are currently recommending to prebook via the Diggerland website for further savings and to guarantee admission.

How do I book if I have a Complimentary Ticket?

Unfortunately you will not be able to use your complimentary ticket when pre-booking on line.  Admission will only be possible on presentation at the gate and we cannot guarantee entry should all presale tickets be sold out.  

If your complimentary ticket expired during lockdown regrettably we are not able to extend these for a later date.

Can I book a group visit or birthday party?

For birthday party or group information, please click here.

Can I get food and drink at Diggerland?

All visitors will be able to purchase food and drink as usual from the Dig Inn. 

Can I bring my own food and drink?

Yes, all Diggerland parks have picnic benches throughout the park. We also have green areas should you wish to bring a picnic blanket and sit on the grass.

Will the goodie store be open?

Our goodie store will be open as usual.