Topics covered on this page are: (please click on the topic that you wish to know about)

About the web site

Addresses of our parks

ATM/Cash Machines

Credit/Debit Cards

Disability Information

Dogs

Entry Prices

Health & Safety

Height Restrictions

Picnic Facilities

Postcodes for our sites

Pre-Booked Tickets

Re-admittance

Food Facilities

Sat Nav Directions

Smoking

Weather

What to Wear

About the web site

We try to ensure that our web site is as accurate as possible, but Diggerland cannot be held responsible for any errors, subsequent alterations or inconveniences arising from them.

What is the address of Diggerland?

We have 4 Diggerland theme parks, located in Kent, Devon, Durham and Yorkshire.

Kent Park Address

Roman Way,

Medway Valley Leisure Park,

Strood,

Kent

ME2 2NU

Devon Park Address

Verbeer Manor,

Cullompton,

Devon

EX15 2PE

Durham Park Address

Langley Park

County Durham

DH7 9TT

(Some SatNavs seem to have trouble with this. If need be, enter "Front Street" Langley Park as the address. Diggerland is located on Riverside Industrial Estate, just off Front Street). By the time you are close to it, you will already start to see the brown and white tourist attraction signs on the nearby roads.

Yorkshire Park Address

Willowbridge Lane,

Whitwood,

Castleford,

West Yorkshire

WF10 5NW

ATM/Cash Machines

We regret that we do not have any ATM/Cash Machines at any of our locations.

How much does a visit to Diggerland cost?

"Pay on the day" prices for 2013 are unchanged:

• Visitors under 90cms in height may enter Diggerland free of charge.
• Visitors who are 90cms in height or over, and who are aged under 65 , pay £17.00 per person to enter Diggerland.
• Senior Citizens aged 65 and over pay £8.50 per person to enter Diggerland.

THE ABOVE PRICES INCLUDE UNLIMITED NUMBERS OF RIDES AND DRIVES ON THE DIGGERS, DUMPERS AND REAL CONSTRUCTION MACHINERY, ALL DAY (excluding coin-operated machines such as Dodgems). 

A range of family tickets are available to purchase on arrival at Diggerland, and there is also the option to pre-book tickets on-line. Please click HERE for further details.

Please note that minimum and/or maximum height restrictions apply on all rides, and that age restrictions apply to some rides. (Children under 80cms in height may not go on any of the real construction machinery rides and drives in Diggerland, for safety reasons. Children between 80cms and 90cms in height will only be able to go on about 8 of the real construction machinery rides or drives. For most of the rides and drives in Diggerland the minimum height restriction is 90cms. However, there are play areas, sandpits and some coin operated rides which are suitable for younger children).

Health & Safety

We want all visitors to have fun and to be safe. Diggerland undertakes a full Health & Safety audit annually, in addition to regular audits carried out by Health & Safety consultants.

While there are many "hands-on" activities at Diggerland, it is the responsibility of each parent or guardian to supervise those children who are under their care whilst at Diggerland. Children under 13 years of age should be accompanied by an adult (aged 16 or older) at all times.

Height restrictions apply to each individual ride or attraction and are displayed at the entrance to each activity. Please take a moment to read them carefully before considering them for you or your child. For your safety, our staff cannot make exceptions to these restrictions.

What are these height restrictions ?

To see the height restrictions applicable to individual rides please click HERE.

Do you accept payment by credit/debit card?

We accept all the following cards at the admissions tills and in the Goodie Store (shop):

Visa

Visa Debit

MasterCard

Delta

Visa Electron

Our food areas at Yorkshire and at Durham cannot accept any forms of plastic card payments. Those at Devon and Kent do have card payment machines.

Are there price concessions for disabled visitors? What facilities do you have for disabled visitors?

Please click HERE for more information about disability access in Diggerland.

Do we need to pre-book a visit to Diggerland?

No, pre-booking is not required, you can just turn up and pay on arrival. Please note that Diggerland is not open every day, particularly during school term time. We suggest that you view the calendar on this website (click HERE for a link to the calendar) to see the opening dates, or ring Diggerland Head Office on 0871 22 77 007 (calls cost 10p per minute plus network extras).

However, discounted on-line entry tickets are available at reduced prices. These discounted on-line entry tickets must be booked at least 1 day before the date of the visit, and please note that, once booked, they are not transferable to another date, nor refundable. Please click HERE for more details and to purchase discounted entry tickets on-line.

What should I wear?

Diggerland is a family attraction and we ask that you wear appropriate clothing whilst in the theme park. Any guest deemed by the Park Manager to be wearing inappropriate clothing may be asked to change clothes or to leave Diggerland.

Most activities involve riding or driving real construction machinery, and we would suggest that you avoid wearing flip-flops or similar footwear as they do not afford much protection to your feet.

Virtually all activities take place outdoors. In wet weather there is a chance that you may get a little muddy, so bringing a change of footwear for the journey home is a good idea.

What if the weather is bad?

Diggerland is predominantly an outdoor attraction with all the digger rides and drives situated out in the open air. Some rides and attractions may close in the event of high winds, thunder or lightning, if the Park Manager decides that such action is required.

In the event of rain we do have some indoor entertainments such as computer digger games and also indoor play areas for younger children, which are included in the entry price.

Umbrellas and rain wear may be purchased from the Goodie Store.

Diggerland regrets that refunds will not be issued due to inclement weather. If you come prepared for the weather you will still have a great day!

Can I go out and come back in later the same day?

If you wish to leave Diggerland and return the same day, at no extra charge, please have your hand stamped in the Goodie Store. Failure to obtain a hand stamp will result in you not being re-admitted. Production of a ticket will not be proof of re-entry.

Refunds or exchanges are not possible in the event of poor weather or attraction closure.

What is your policy regarding smoking?

Diggerland is a venue for families and young children, and we have set up a designated smoking area at each park, away from the rides and drives. This is the only area in Diggerland where smoking is allowed. Smoking is not allowed in any other outdoor spaces, or whilst queuing for rides and drives, or in the restaurant or shops. Cigarettes are not sold on-site.

Do you have a restaurant ?

Our 4 locations each have a Dig Inn restaurant, which provides a great selection of hot and cold refreshments.

Can we bring a picnic?

You may bring a picnic to Diggerland, which can be eaten in an allocated restricted area. All our locations have picnic benches in the grounds but none of them have any covered areas where you can eat a picnic. Visitors may not take their own meals into the restaurant areas to eat.

For safety reasons, we ask visitors not to bring glass bottles into Diggerland.

Can I bring my dog with me?

Diggerland does not allow entry of dogs to our sites, with the exception of Guide Dogs and Assistance Dogs. This is for the safety of other visitors, as well as your pet.  We also ask that you do not leave your dog in your vehicle, as the Diggerland car parks are not shaded and dogs can very quickly become distressed.